Last updated: January 2025

LocalBrush ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect

We collect information you provide directly to us, including:

Name, email address, phone number, and postcode (via contact and quote forms)
Project details you enter into our quote calculator
Messages you send us via contact forms or email

How We Use Your Information

We use your personal data to:

Respond to your enquiries and provide quotes
Arrange and deliver our painting services
Send you your quote estimate via email
Improve our website and services

We will never sell, rent, or share your personal data with third parties for marketing purposes.

Legal Basis for Processing

We process your data based on:

Consent: When you submit a form, you consent to us processing your data for the stated purpose.
Legitimate interest: To respond to enquiries and provide our services.
Contract: To deliver services you have engaged us to provide.

Data Retention

We retain your personal data for as long as necessary to provide our services and fulfil the purposes outlined in this policy. Quote and contact data is retained for up to 24 months unless you request deletion sooner.

Cookies

Our website uses essential cookies to remember your preferences (such as cookie consent). We do not use tracking or advertising cookies. You can manage cookie preferences through your browser settings.

Your Rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Withdraw consent at any time
Lodge a complaint with the Information Commissioner's Office (ICO)

Contact Us

To exercise your rights or ask questions about this policy, contact us at: [email protected]

Privacy Policy